Complaint Form (Word) Complaint Form (PDF) When completing the form, please provide detailed information and fill it out completely. Instead, you must download the file to your own device and edit that version. All consumer complaints filed with the Division must be submitted in writing. If you still have an unresolved complaint regarding the company’s money transmission activity, please contact the Colorado Division of Banking.Īll consumer complaints filed with the Colorado Division of Banking must be submitted in writing. If you have a complaint, first contact the consumer assistance division of TapTap Send at 83. If your account has a California mailing address, we will not share personal information we collect about you except to the extent permitted under California law. Contact TapTap Send at 83 if you have questions about our privacy statement, this consumer notice, or your personal data. These provisions do not apply to personal data collected, processed, shared, or disclosed by financial institutions pursuant to federal law such as the Gramm-Leach-Bliley Act. California Residents Consumer Privacy Notice: California Consumer Privacy Act (CCPA) - Effective January 1, 2020, the California Consumer Act of 2018 gives consumers more control over the personal information that businesses collect about them. If you have any questions or need assistance in completing this form, please call the Department of Financial Protection and Innovation’s Consumer Services Officer toll-free at 1-86 To submit a complaint by mail, download, print and fill out any of the appropriate forms at and mail to:ĭepartment of Financial Protection and Innovation Attn: Consumer Services 2101 Arena Boulevard Sacramento, CA 95834 If you still have an unresolved complaint regarding the company’s money transmission activity, please file a complaint online at State of California Department of Financial Protection and Innovation If you have a complaint, first contact the consumer assistance division of TapTap Send at 83.
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